For all return goods:
Relays, Switches, Timers, and Floats
Please download and send this form with the goods.
MDI Return Form
Mercury Relay Disposal
MDI Inc. will take back ONLY MDI relays and there will be a $5 per pole charge.
To return spent relays YOU MUST:
- You must call us for an RMA#
- Ship them "Prepaid"
- Mark the box "For Disposal"
- All returns MUST be placed in a Tightly Sealed Plastic Container
It is critical that ALL relays be returned in a tightly sealed plastic bucket or use the MDI Spill Kit. A used relay could release mercury. Mercury is very hazardous and must be handled properly. The unit(s) MUST be placed in a separate sealed container (plastic bucket with lid, or can with lid). At this point, please call MDI Inc. for specific hazardous material handling.
Any relays returned with out an RMA# will be refused.